Renting a car while traveling is a great way to make your trip abroad more convenient and hassle-free (compared to train or bus travel) but finding the right car rental provider isn’t an easy task. In this article, we’ll try to help you make that choice by providing an Auto Europe review that takes a detailed look at the features of Auto Europe and see how it ranks compared to other car rental providers on the market.
Let’s start from the beginning…
What Is Auto Europe?
Auto Europe is a car rental broker that has been in business since 1954. They work with a variety of car rental companies around the world, offering customers the ability to compare rates and find the best deal. They provide rental car services in more than 180 countries and have over 20,000 pickup locations globally.
Auto Europe is mainly known for giving customers the option to compare deals from different car rental providers and offering a variety of rental car options, including luxury vehicles, SUVs, caravans, and economy cars. In addition to car rentals, Auto Europe also offers a range of other services, which conveniently brings us to the next sub-topic of our Auto Europe review…
Which Services Does Auto Europe Provide?
To start off this Auto Europe review, we’ll quickly go through all the services this company offers to its customers. Auto Europe provides a variety of travel services to customers, including:
- Car Rentals: Auto Europe is primarily known for its car rental services, offering rentals in over 180 countries at more than 20,000 locations. Customers can compare rates from different rental car companies in one place and book online or over the phone.
- Chauffeur and Airport Transfer Services: In addition to car rentals, Auto Europe also offers chauffeur and airport transfer services in select destinations. These services provide customers with a private driver and vehicle to transport them to and from the airport, hotel, or other destination.
- Motorhome Rentals: Auto Europe also offers motorhome rentals in select destinations, providing customers with the ability to explore their destination at their own pace and on their own terms.
- Luxury Car Rentals: For customers looking for a premium car rental experience, Auto Europe offers luxury car rentals from top brands like Mercedes-Benz, BMW, and Audi.
- GPS and Wifi Rentals: Auto Europe also offers GPS and Wifi rentals to help customers stay connected and navigate their destination more easily.
If you would like to use Auto Europe’s services, you can use this link and get up to 30 % off when booking, depending on your destination.
Pricing
This Auto Europe review wouldn’t be complete without sharing a couple of paragraphs about its pricing. The pricing for Auto Europe car rentals varies depending on several factors, including the rental location, type of vehicle, rental duration, and time of year.
However, Auto Europe is known for its competitive pricing and claiming to have a “lowest price guarantee”. This means that if a customer finds a lower rate for the same rental from a competing rental company, Auto Europe will beat or match that price.
Additionally, Auto Europe’s rental rates include many of the mandatory charges and fees, such as taxes, airport surcharges, and basic insurance. However, customers may still be responsible for additional charges like fuel, optional insurance, and any damages incurred during the rental period. It’s important to read the rental terms and conditions carefully to understand all potential fees and charges associated with the rental.
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Ease Of Use
One of the reasons why I personally use Auto Europe is their user-friendly website and neat layout that always allows me to see the prices all rental companies in the area offer and compare them before booking.
Furthermore, customers can easily search for rental cars by location, date, and vehicle type, and the search results can be filtered by price, car type, and rental company. Auto Europe also provides helpful information about the rental companies they work with, including customer ratings, policies, and terms and conditions.
The booking process is straightforward and can be completed online or over the phone with one of Auto Europe’s customer service representatives. Once a reservation is made, customers receive a confirmation email with all the details of their rental, including pickup location and time, rental company, and rental agreement.
Customer Support
Auto Europe’s customer support representatives are available 24/7 and can be reached by phone, email, or live chat, and customers can also find answers to common questions on their website’s FAQ section.
Customers who have had interactions with Auto Europe’s customer support team often report positive experiences, with representatives who are friendly, helpful, and knowledgeable about the rental process. They are able to assist with a variety of issues, including booking changes, rental extensions, and resolving disputes with rental companies.
In addition to their regular customer support, Auto Europe also offers a roadside assistance program to customers who experience car trouble during their rental period. This program provides 24/7 assistance in the event of a breakdown or other issue with the rental vehicle.
Auto Europe vs Its Main Competitors
This Auto Europe review wouldn’t be complete if we don’t compare Auto Europe with its main competitors. Some of its main competitors include major car rental companies such as Hertz, Avis, and Enterprise, as well as other car rental brokers like Rentalcars.com and Expedia.
Compared to its competitors, Auto Europe stands out for several reasons. Firstly, it has a price match guarantee, which means that if you find a cheaper car rental deal elsewhere, Auto Europe will match or beat that price. This helps to ensure that customers get the best possible deal on their car rental.
Additionally, Auto Europe offers a wide range of rental options, including luxury and specialty vehicles, which may not be available through other car rental companies or brokers. They also offer 24/7 customer service and support, which is available by phone, email, or online chat, making it easy for customers to get help if they encounter any issues while renting a car.
However, Auto Europe also has some drawbacks compared to its competitors. For example, some customers have reported issues with hidden fees or unexpected charges when renting through Auto Europe. Additionally, while Auto Europe offers rental options in many countries, its coverage may not be as comprehensive as some other car rental companies or brokers.
Who Is It For, Who Is It Not For?
Here are some factors to consider when deciding if Auto Europe is the right choice for you.
Auto Europe may be a good option for:
Budget-conscious travelers
Auto Europe is perfect for budget-conscious travelers because it offers a price match guarantee, which means that they will match or beat any competitor’s price. This can make it a good choice for travelers who are looking to save money on their car rental.
Travelers looking for a wide range of rental options
Auto Europe offers a wide range of rental options, including luxury and specialty vehicles, which may not be available through other car rental brokers.
Travelers looking for 24/7 customer service
Auto Europe offers 24/7 customer service and support, which can be helpful if you encounter any issues while renting a car.
Auto Europe may not be the best option for:
Travelers looking for a specific car rental company
Auto Europe works with multiple car rental companies, which means that you may not be able to choose a specific rental company or loyalty program.
Travelers who want a simple booking process
While Auto Europe offers a wide range of rental options, some customers have reported issues with unexpected fees or a complicated booking process.
Auto Europe Pros And Cons
Lastly, we’ll summarize this Auto Europe review with a list of its pros and cons. Here are some of the pros and cons of using Auto Europe for your next car rental.
Pros:
Price Match Guarantee– Auto Europe offers a price match guarantee, which means they will match or beat any competitor’s price. This can help ensure that you are getting the best deal possible on your rental.
Wide Range of Rental Options– Auto Europe partners with numerous car rental companies around the world, giving customers access to a wide variety of rental options including luxury and specialty vehicles.
24/7 Customer Support– Auto Europe provides 24/7 customer support, making it easy to get help and assistance whenever you need it.
Free Cancellation– Auto Europe offers free cancellation up to 48 hours prior to your pick-up date, providing added flexibility to your travel plans.
Cons
Hidden Fees– Some customers have reported hidden fees or unexpected charges when renting through Auto Europe.
Complex Booking Process- The booking process can be more complicated than booking directly with a car rental company, and it can be time-consuming to compare rates and options.
No Loyalty Program– Auto Europe does not offer a loyalty program, so you may not be able to take advantage of rewards or perks that come with booking directly with a specific car rental company.
Did you find this Auto Europe review useful based on the information we provided? Did it answer some of your questions? Do you have experience using Auto Europe? Feel free to share your thoughts in the comments below.
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