Renting a car while traveling is always more comfortable and convenient compared to ride sharing alternatives like a train or bus. But finding the right car rental provider especially when abroad and not knowing much about your destination isn’t an easy task. In this article, we’ll review one of our favorite car rental websites out there and provide a comprehensive Auto Europe review to see how it ranks compared to other car rental providers on the market.
Let’s start from the beginning…
What Is Auto Europe?
Auto Europe is a car rental company that’s been around since 1954. They work with a variety of car rental companies around the world, offering customers the ability to compare rates and find the best deal in more than 180 countries and over 20,000 cities/towns/villages.
Which Services Does Auto Europe Provide?
To start off this Auto Europe review, we’ll quickly go through all the services this company offers to its customers. Auto Europe provides a variety of travel services to customers, including:
- Car Rentals: Auto Europe is primarily known for its car rental services and for giving you the feature to compare rates from different rental car companies in one place before booking.
- Chauffeur and Airport Transfer Services: In addition to car rentals, Auto Europe also offers chauffeur and airport transfer services.
- Motorhome Rentals: Auto Europe also offers motorhome rentals but the locations for this are far more limited (the list of destinations is much shorter).
If you would like to use Auto Europe’s services, you can use this link and get up to 30 % off when booking, depending on your destination.
Pricing
This Auto Europe review wouldn’t be complete without sharing a couple of paragraphs about its pricing. The pricing can vary depending on the location, type of vehicle, duration, and seasonality.
However, Auto Europe is known for its competitive pricing and claims a “lowest price guarantee” which basically means is that if you find a lower rate for the same rental at another place, Auto Europe will beat that price, similar to how Booking.com does with hotels and apartments.
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Ease Of Use
One of the reasons why I personally use Auto Europe is their user-friendly website and neat layout that always allows me to see the prices all rental companies in the area offer and compare them before booking.
Furthermore, you can filter results by location, date, vehicle type, price, car type, and rental company. On its website you can also find other helpful information about the rental companies they work with, including customer ratings, policies, and terms and conditions.
The booking process is super simple and can be done in literally one minute (including the confirmation email with all the details of your rental, including pickup location and time and rental agreement).
Customer Support
Auto Europe has a 24/7 customer support that can be reached by phone, email, or live chat. According to reviews from customers who have had interactions with Auto Europe’s customer support team, their impressions are mainly positive. Issues are resolved quickly, refunds are processed without issues and their prices seem to be among the more affordable ones in a myriad of different destinations across the world.
In addition to their regular customer support, Auto Europe also offers a roadside assistance program that includes a 24/7 assistance in the event of a breakdown or other issues with rental vehicles.
Auto Europe vs Its Main Competitors
This Auto Europe review wouldn’t be complete if we don’t compare Auto Europe with its main competitors. Some of its main competitors include major car rental companies such as Hertz, Avis, and Enterprise, and Rentalcars.com.
One thing that makes Auto Europe unique is its price match guarantee, (if you find the same rental elsewhere for cheaper, they will match or beat that price). Another is the very handy option to see and compare prices from different dealers in the location you’re searching for.
Additionally, Auto Europe offers a wide range of rental options, and this includes luxury vehicles and other kinds of specialty vehicles (in some countries even RVs but not everywhere), which are not always available through other car rental companies.
However, Auto Europe isn’t perfect and this isn’t an article that is solely promoting and praising them. For example, some customers have reported issues with hidden fees or unexpected charges and we feel this is worth mentioning. Additionally, while Auto Europe offers rental options in many countries, its coverage is not equally comprehensive everywhere in the world (just something to keep in mind).
Auto Europe Pros And Cons
Lastly, we’ll summarize this Auto Europe review with a list of its pros and cons. Here are some of the pros and cons of using Auto Europe for your next car rental.
Pros:
Price Match Guarantee– if you find the same rental elsewhere cheaper, they will match the competitor’s price.
Wide Range of Rental Options– including luxury and specialty vehicles.
24/7 Customer Support– it’s easy to get help and assistance whenever you need it.
Free Cancellation– up to 48 hours prior to your pick-up date.
Cons
Hidden Fees– Some customers have reported hidden fees or unexpected charges.
Complex Booking Process- At times, the booking process can be more complicated than booking directly with a car rental,.
No Loyalty Program– Auto Europe does not offer a loyalty program, so you can’t take advantage of rewards or perks you get from some of their competitors.
Did you find this Auto Europe review useful based on the information we provided? Did it answer some of your questions? Do you have experience using Auto Europe? Feel free to share your thoughts in the comments below.
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